Fixed-scope offer

Automation Starter: one workflow, built and handed over

We take one repetitive task off your team’s desk. We design the workflow, build it in Make.com or Zapier, test it, document it and train your team to run it. For SMEs in Ireland and the UK where the same admin eats hours every week.

Duration
A few weeks, agreed at scoping
Format
Remote build plus handover training
Best for
SMEs with repetitive admin
Price
Fixed scope, ask for a quote

What you get

One workflow automation, such as invoice capture, lead routing to your CRM or a weekly KPI report.

  • Discovery session. We map the task as it runs today, the systems involved and the exceptions.
  • Workflow design. A written outline of triggers, steps, data and alerts, agreed with you before we build.
  • Build. In Make.com or Zapier, connected to tools such as Microsoft 365, HubSpot, WooCommerce, Gravity Forms or Google Sheets.
  • Testing. With real examples, including the awkward cases, before go-live.
  • Documentation. A plain-English guide to what the workflow does and what to check if it stops.
  • Handover training. A short session for the people who will own it.

How the starter runs

Step 1

Choose the workflow

We agree the one task to automate, what good looks like and the systems involved.

Step 2

Design

We map the steps and exceptions and agree the design with you in writing.

Step 3

Build and test

We build in Make.com or Zapier in your own account and test with real examples.

Step 4

Hand over

Documentation and a short training session, then the workflow goes live.

Is the starter right for you?

A good fit if...

  • The same task happens many times a week.
  • People copy data between systems by hand.
  • Enquiries sometimes slip through.
  • You want to try automation on one task first.

Not the right fit if...

  • You are unsure which task to start with. Try the AI Readiness Sprint.
  • Your systems have no integration or export.
  • You need several workflows at once.

What is not included

  • More than one workflow. Further automations are quoted once the first is running.
  • Make.com, Zapier or other subscriptions. These sit in your name and account.
  • Custom software development.
  • Ongoing monitoring after handover, unless you add a care plan.

Automation we have built

Retail reporting

Flower shop interior with the Elmgrove Irish Flower Farm logo

For Elmgrove, an Irish flower farm selling seasonal flowers direct, we set up automated weekly reporting that moves sales data from their POS into Google Sheets.

What happens after the first workflow

Once the first workflow is running, you can add the next one. Our AI and automation work covers further automations, AI document processing and reporting dashboards.

To keep automations running, the Website & Systems Care Plan checks your Make.com or Zapier workflows for failed runs each month, alongside your website and forms.

Keep exploring

Related pages

Every practice area and fixed-scope offer.

Automation, AI tools and reporting.

A costed 90-day plan for AI.

How we help shops and online sellers.

Common questions

Make.com or Zapier: which do you use?

Both. We recommend the one that suits your systems and the complexity of the workflow, and build it in your own account.

Who owns the automation?

You do. It runs in your account, and the documentation means someone else can maintain it if needed.

How do we choose the right first task?

Pick something that happens often, follows the same steps every time and frustrates the people who do it. We help you choose in the first session, and we will tell you if a task is not worth automating.

What if the workflow breaks?

We test with real examples before go-live, and the documentation covers what to check. For ongoing monitoring, add a care plan.

Can AI be part of the workflow?

Yes, where it helps, for example reading invoice details or summarising enquiries. We tell you where AI is used and what data it sees.

Do you work with UK businesses?

Yes. The build and handover run remotely, so we work with SMEs across Ireland and the UK.

Pick one task and take it off your list

Book a call and tell us which task costs your team the most time. We will check it suits the Automation Starter and give you a quote.

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