AI consultancy
Custom GPTs and AI assistants built on your own knowledge
General AI tools know nothing about your policies, products or processes. We build focused assistants that draw on your own documents, follow your rules and give staff consistent answers in seconds.
- Starting point
- Our ChatGPT for Business training
- Deliverables
- Tested assistants, instructions, owner guide
- Toolkit
- ChatGPT custom GPTs, Copilot agents, Gemini
- Engagement
- Fixed scope, ask for a quote
From training to delivery
Participants learn to build a simple assistant; we build the ones that run the business
Our ChatGPT for Business sessions show participants how a custom GPT can answer questions from a handful of documents. The examples land well because every organisation has knowledge that lives in a few people’s heads or in folders no one can search.
This service applies the same idea at working scale. We gather your source material, design the assistant’s instructions, test it against real questions and hand it over with a named owner and a routine for keeping it current.
How we help clients
Focused assistants deliver more value than one general-purpose tool
We design each assistant around one job, one audience and one trusted set of sources.
Staff help desk
An assistant that answers questions on policies, procedures and HR guidance, citing the source document each time.
Customer reply drafting
Draft replies that use your product information and tone of voice, reviewed by staff before sending.
Sales and proposal support
Assistants that draft proposals, tender answers and briefings from your approved content library.
Onboarding guide
A patient guide for new staff that explains systems, contacts and routines in plain English.
Process assistants
Step-by-step help for tasks such as quoting, booking rules or month-end checklists.
Governance built in
Clear instructions, approved sources, testing records and a named owner for every assistant. Titan Digital provides training and technical support, not legal advice.
Our approach
A four-step build, from question bank to handover
01
Question bank
We collect the real questions the assistant must answer and the documents that hold the answers.
02
Design
We write the instructions, structure the sources and set the boundaries the assistant must respect.
03
Test
We test against the question bank with your staff and refine until the answers are reliable.
04
Hand over
We hand over with an owner guide, an update routine and a short session for the people who will use it.
Client work
Where this work comes from
Training base
ChatGPT for Business
Sessions for business owners and staff on SIMI Skillnet programmes and Local Enterprise Office courses, including custom GPT examples.
AI search programme
A technical B2B laboratory group
Structured content, schema and AI citation tracking, the same discipline we apply to an assistant’s source material.
Explore further
Related capabilities
Questions clients ask us
What is a custom GPT?
A version of ChatGPT set up with your own instructions and documents, so it answers within a defined scope. Microsoft Copilot and Gemini offer similar options, and we work with all three.
Is our information safe?
We use business plans with data controls, include only approved documents and set clear rules on what the assistant may use. Titan Digital provides training and technical support, not legal advice.
What if the assistant gives a wrong answer?
We test before launch, instruct each assistant to cite its sources and keep a human review step wherever answers reach customers.
Who keeps it up to date?
A named owner in your organisation, with a simple update routine. Ongoing support is also available.
Let's discuss the assistant your organisation needs
Book a free 30-minute consultation with Titan Digital. Bring one process or question set that takes too much time today.