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Privacy Policy

Titan Digital Limited

Effective Date: 29 June 2026
Last Updated: 29 June 2026

1. Introduction

Titan Digital Limited (“Titan Digital”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you:

  • Visit our website;
  • Contact us by email, telephone or online forms;
  • Engage us for consultancy, training, mentoring or digital services;
  • Register for events, workshops or webinars;
  • Subscribe to our newsletters or marketing communications;
  • Interact with us via social media; or
  • Otherwise provide personal information to us.

We process personal data in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR);
  • The Data Protection Act 2018 (Ireland); and
  • Applicable Irish and EU privacy legislation. [dataprotection.ie], [dataprotection.ie]

2. Data Controller

Titan Digital Limited is the Data Controller responsible for your personal data.

Titan Digital Limited

Registered Office: [INSERT REGISTERED OFFICE ADDRESS]

Company Registration Number: [INSERT CRO NUMBER]

Email: [INSERT PRIVACY EMAIL]

Telephone: [INSERT NUMBER]

Website: [INSERT WEBSITE]

3. Personal Data We Collect

We may collect and process the following categories of personal data.

Identification Information

  • Name
  • Business name
  • Job title
  • Professional role

Contact Information

  • Email address
  • Telephone number
  • Postal address
  • Social media contact details

Client Relationship Information

  • Enquiries and correspondence
  • Service requirements
  • Training participation records
  • Consultation notes
  • Project documentation

Website Data

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Referral sources

Marketing Information

  • Newsletter subscriptions
  • Marketing preferences
  • Event registrations
  • Survey responses

Technical Information

  • Login information
  • System activity logs
  • Website analytics data
  • Cookie information

Payment and Financial Information

Where relevant:

  • Billing address
  • Transaction details
  • Invoicing information

We do not normally collect special category personal data unless specifically required and legally permitted.

4. How We Collect Your Data

We collect personal data:

Directly From You

When you:

  • Contact us;
  • Complete online forms;
  • Book training or mentoring services;
  • Attend events;
  • Subscribe to communications;
  • Become a client.

Automatically

When you use our website through:

  • Analytics tools;
  • Cookies;
  • Server logs; and
  • Security monitoring systems.

From Third Parties

We may receive information from:

  • Local Enterprise Offices;
  • Event organisers;
  • Referral partners;
  • Professional networking platforms;
  • Publicly available sources.

Where required, we will provide additional information regarding the source of such data. [gdprledger.com]

5. Why We Process Your Personal Data

We process personal data for the following purposes:

Service Delivery

To:

  • Provide consultancy services;
  • Deliver training programmes;
  • Provide mentoring and coaching;
  • Manage client projects.
  • Contract performance
  • Pre-contractual steps

Client Relationship Management

To:

  • Respond to enquiries;
  • Communicate regarding projects;
  • Provide support services.
  • Contract
  • Legitimate interests

Business Administration

To:

  • Manage accounts;
  • Process payments;
  • Maintain records;
  • Conduct audits.
  • Legal obligation
  • Legitimate interests

Marketing Communications

To:

  • Send newsletters;
  • Promote events;
  • Share service updates.
  • Consent (where required)
  • Legitimate interests for existing business contacts

You can unsubscribe at any time.

Website Analytics

To:

  • Improve website performance;
  • Understand visitor behaviour;
  • Enhance user experience.
  • Consent where required
  • Legitimate interests

To:

  • Comply with legal obligations;
  • Respond to lawful requests;
  • Defend legal claims.
  • Legal obligation
  • Legitimate interests

6. Legitimate Interests

Where we rely on legitimate interests, these may include:

  • Operating and improving our business;
  • Delivering professional services;
  • Ensuring network and information security;
  • Preventing fraud;
  • Maintaining client relationships;
  • Marketing relevant business services.

We carefully balance our interests against your privacy rights before processing. [gdprledger.com]

7. Recipients of Personal Data

We may share personal data with:

  • Professional advisers;
  • Accountants;
  • Legal advisers;
  • IT and cloud service providers;
  • Marketing software providers;
  • Event partners;
  • Payment processors;
  • Training administration platforms;
  • Regulatory bodies where legally required.

We require all service providers to protect personal data appropriately.

8. International Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where personal data is transferred internationally, we ensure appropriate safeguards are implemented, including:

  • European Commission Adequacy Decisions;
  • Standard Contractual Clauses (SCCs);
  • Other lawful transfer mechanisms permitted under GDPR. [gdprledger.com]

9. Data Retention

We retain personal data only for as long as necessary.

Typical retention periods may include:

CategoryRetention Period
Client recordsUp to 7 years
Financial records6–7 years (or longer where legally required)
Marketing recordsUntil withdrawal of consent
Website analyticsUp to 26 months
General enquiriesUp to 24 months

Retention periods may be extended where required for legal, regulatory or contractual purposes.

10. Security of Personal Data

Titan Digital implements appropriate technical and organisational measures to protect personal data.

These measures may include:

  • Access controls;
  • Multi-factor authentication;
  • Encryption;
  • Secure cloud storage;
  • Staff confidentiality obligations;
  • Network monitoring;
  • Backups and recovery procedures.

While we take reasonable precautions, no online system can guarantee absolute security.

11. Your Rights

Under GDPR you have the following rights:

Right of Access

Request a copy of your personal data.

Right to Rectification

Request correction of inaccurate information.

Right to Erasure

Request deletion of personal data in certain circumstances.

Right to Restrict Processing

Request limitation of processing.

Right to Data Portability

Receive your data in a structured format.

Right to Object

Object to processing based on legitimate interests.

Withdraw consent at any time where consent is the legal basis.

Rights Regarding Automated Decision-Making

Request human intervention where applicable.

We will respond to requests in accordance with GDPR requirements. [dataprotection.ie], [gdprledger.com]

12. Marketing Communications

You may opt out of marketing communications:

  • By clicking the unsubscribe link in our emails;
  • By contacting us directly.

Opting out of marketing will not affect essential service communications.

13. Cookies

Our website may use:

  • Essential cookies;
  • Analytics cookies;
  • Performance cookies;
  • Functional cookies.

Where required, we will seek your consent before placing non-essential cookies.

Further information is available in our Cookie Policy.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and encourage you to review their privacy notices separately.

15. Children’s Privacy

Our services are generally intended for adults and businesses.

We do not knowingly collect personal information from children under 16 without appropriate parental or guardian consent where required by law.

16. Complaints

If you have concerns regarding the processing of your personal data, please contact us first.

You also have the right to lodge a complaint with:

Data Protection Commission (Ireland)

Website: Data Protection Commission

Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

Telephone: +353 (0)57 868 4800

[dataprotection.ie], [dataprotection.ie]

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website and the “Last Updated” date will be amended accordingly.

Contact Us

For any privacy-related queries, please contact:

Titan Digital Limited

Email: privacy@titandigital.ie

Telephone:

Address: 20 Harcourt Street, Dublin 2, Ireland D02 H364

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